Terms & Conditions

This Terms of Use and Privacy Policy ("Agreement") outlines the terms and conditions for using the dentalaestheticslab.com website ("Website") and its associated services (collectively, the "Services"), as well as how your personal information is collected, used, and protected. By accessing and using the Website, you agree to be bound by the terms of this Agreement.

This Agreement is entered into by and between you ("User," "you," or "your") and Dental Aesthetics Lab LLC. ("Dental Aesthetics Lab LLC ," "we," "us," or "our"). If you are using this Website on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

1. Website Use: You agree to use the Website and Services for lawful purposes only and in a way that does not infringe upon the rights of others or restrict their use of the Website. Unauthorized use or interference with the Website, its servers, or networks is prohibited.

2. Accuracy of Information: Occasionally, the Website may include typographical errors, inaccuracies, or omissions that may pertain to pricing, availability, promotions, or offers. Dental Aesthetics Lab LLC. reserves the right to correct such errors and update or change any information without prior notice, including after an order has been submitted. We are under no obligation to update, amend, or clarify information unless required by law. The presence of a specified update or refresh date does not imply that all Website content has been modified.

3. Orders and Payment: By placing an order through the Website, you agree to provide accurate and complete payment and billing information. We reserve the right to refuse or cancel any order at our discretion, including errors in product or pricing information or suspected fraud.

4. Intellectual Property: All content on the Website, including text, graphics, logos, and images, is the property of Dental Aesthetics Lab LLC. or its licensors and is protected by copyright and trademark laws. Unauthorized use of this content is strictly prohibited.

5. Limitation of Liability: In no event shall Dental Aesthetics Lab LLC. be liable for any indirect, incidental, or consequential damages arising from the use of the Website or Services. Your sole remedy for dissatisfaction is to stop using the Website and Services.

6. Privacy Policy: We are committed to protecting your privacy. This section outlines how we collect, use, and protect your information:

Information We Collect:

✅ Personal Information• Name, email address, phone number, and business details provided when contacting us or placing an order.

✅ Billing Information• Payment method, billing address, and transaction history used for order processing and financial records.

✅ Technical Information• IP address, browser type, operating system, and browsing activity collected via cookies and analytics tools.

✅ Communication Data• Any messages, inquiries, or feedback submitted through contact forms, email, chat, or other communication channels.

Use of Information: We use the collected data to:

Process orders and transactions
Respond to inquiries and provide support
Improve our Website and Services
Communicate with you about updates, promotions, or changes

Data Security: We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.

Third-Party Services: We may use third-party service providers for payment processing, analytics, and communication tools. These providers have their own privacy policies.

Your Rights: You may request access to, correction of, or deletion of your personal data by contacting us at [[email protected]]

7. Changes to This Agreement: We reserve the right to update this Agreement at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitutes your acceptance of the revised terms.

8. Remakes & Repairs: We stand behind all our manufacturing and will remake any restoration that failed due to manufacturing error. (b) D.A.L (Dental Aesthetics Laboratory) will only remake what is ordered on the original lab slip. (c) Original restoration must be included with the remake or it will be considered a new case. You will receive a credit for the old case once it is received by the lab. (d) D.A.L will provide credit only after we’ve had the opportunity to do a remake. (e) If D.A.L questions an impression, margin, or die, and the dentist approves completion of the case without resolution to the question, if there is a remake, the case will be charged as a new case. (f) Any removable case that has skipped the try-in stage, and goes straight to finish, will be charged at 50% if a redo occurs. (g) Any full arch restoration that has skipped the try-in stage, and goes straight to finish, will be charged at 50% if a redo occurs (h) All implant parts must be returned or the office will incur a charge for the parts.

9. Repairs, Re-Stains & Adjustments: (a) Repairs are free of charge. (b) Adjusting contacts is free of charge. (c) Changes or additions to cases will result in additional charges. (d) All shade changes that are different from the original lab slip will incur a charge.

10. Shipping: (a) Offices must pack as many cases as possible when sending cases in, rather than using one shipping label per box, per case in order not to incur shipping charges.

(b) D.A.L shall have no obligation or risk of loss of or damage to products following delivery to the carrier, even if DAL agrees to arrange for transportation as a courtesy to Buyer.

10. Pricing: D.A.L reserves the right to adjust pricing of its products or services upon written notice for any reason including, without limitation, to meet rising alloy, shipping, and/or material prices.

11. Statements: D.A.L will send statements to clients every beginning of the month, and full payment is due by the 25th of the month. A finance charge of 3% will be charged to unpaid balances.

12. Payment: (a) Clients must pay by the 25th of the month or a 3% charge on the entire value of the outstanding invoice will accrue. (b) When a client’s past due unpaid invoice exceeds 15 days from the due date (25th day of the month following the statement month), D.A.L retains the right to discontinue production on products. (c) Balances not paid after 60 days will be turned over to a collection agency, and the account will be placed on credit hold. The client agrees to pay any collection costs incurred in the collection of any delinquent account. (d) Cases may be subject to hold if payments are not made in a timely manner. (e) Each new shipment to D.A.L constitutes a complete and separate transaction to be billed and collected. Acceptance of new orders by D.A.L shall not relieve the customer of any previous indebtedness to DAL.

13. Other Charges and Rights: (a) D.A.L retains the right to refuse service to any customer who does not agree to the above policies. (b) Any canceled or voided orders that haven’t entered production will be assessed a $10 surcharge. (c) Checks returned for insufficient funds will incur a charge of $50 per check. (d) In the event the customer cancels an order, the customer nevertheless agrees to pay D.A.L for all costs and expenses incurred by D.A.L in connection with such order through the close of business on the day on which D.A.L receives the cancellation notice. All such costs and expenses shall be due and payable to D.A.L on demand and/or will be subject to D.A.L’s absolute right of offset.

14. Limitation on Liabilities: TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DAL BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, COVER, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, WHETHER IN CONTRACT OR TORT OR UNDER ANY OTHER THEORY OF LIABILITY, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS OR SALES, ANY LOSS OF GOODWILL OR REPUTATION, LOSS OF USE OF EQUIPMENT OR FACILITIES, INCURRING OF MACHINERY OR FACILITY DOWNTIME, OR THE COSTS OF SUBSTITUTE GOODS OR PRODUCTS, EVEN IF DAL OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE CONTRARY, IN NO EVENT SHALL THE TOTAL LIABILITY OF DDL TO YOU OR ANY THIRD PARTY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE) ARISING FROM THESE TERMS OR YOUR PURCHASE OR USE OF THE PRODUCTS EXCEED, IN THE AGGREGATE, THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS YOU HAVE PURCHASED PURSUANT TO THESE TERMS.

15. Indemnification: You agree to indemnify and hold harmless D.A.L, its affiliated companies and their respective officers, directors, employees, managers, agents, successors, and assigns from and against any claim or demand (including reasonable attorneys’ and experts’ fees and costs) made by any party due to or arising out of your (a) breach of these Terms, (b) improper use of our products, or (c) breach of any law or the rights of a third party.

16. Governing Law: By purchasing any of our products or services, you agree that these Terms and your use of the Products shall be governed exclusively by the laws of the State of Florida without regard to conflict of laws principles, regardless of your location when purchasing such products or services. These Terms are entered into and performed in Broward County, Florida (USA). These Terms do not give rise to personal jurisdiction over D.A.L, either specific or general, in jurisdictions other than Florida.

17. Dispute Resolution: The parties shall attempt to resolve any disputes through good faith business negotiations. If the parties are unable to resolve any disputes, all disputes arising out of or in connection with these Terms, or in respect of any legal relationship associated with or derived from these Terms, shall be adjudicated in a court of competent jurisdiction sitting in Broward County, Florida. The parties expressly submit to the exclusive personal jurisdiction and venue of the courts sitting in Broward County, Florida and waive any objection on the grounds of personal jurisdiction, venue, or forum non conveniens.

18. Attorneys’ Fees and Costs: If any litigation or other court action, arbitration, or similar adjudicatory proceeding is commenced by any party against the other party to enforce its rights under these Terms or otherwise in connection with the products, services, or the purchase thereof, all fees, costs, and expenses, including, without limitation, the cost of arbitration, reasonable attorneys’ fees, and court costs, incurred by D.A.L, if it is the prevailing party in such litigation, action, arbitration, or proceeding, shall be reimbursed by you; provided, that if D.A.L prevails in part and loses in part, the court, arbitrator, or other adjudicator presiding over such litigation, action, arbitration, or proceeding shall award a reimbursement of the fees, costs, and expenses incurred by DAL on an equitable basis.

19. Contact Us: For questions or concerns about this Agreement, please contact:

Dental Aesthetics Lab LLC. 3255 NW 94th Ave # 9428, CORAL SPRINGS, FL , 33075, United States (561) 306 -3479 [email protected]